The Center for Conflict Resolution, Inc. (CCR) has
been a resource for the Delmarva community since it's inception in the early
1990's. We strive to address conflict in the service of social change. Our
overall aim is to replace adversarial and violent modes of resolving conflict
with peaceful, collaborative processes and techniques. CCR provides tangible
ways for individuals and groups to communicate constructively, thoughtfully and
compassionately. We seek to enhance cooperation among people in conflict so that
they see their mutual involvement and responsibility. We wish to assist in
meeting the needs of all people in our community. We offer a wide range of
training programs, seminars, and mediation services to the Delmarva Community.
For more information on any of our programs
please contact our Director of Mediation and Training...
Michele Ennis-Benn by phone at : (410)
219-2873 or by email:
Community Mediation Initiative
The Community Mediation Initiative was created to provide
access to mediation services at various locations throughout the Lower Eastern
Shore region. The program offers mediation services free of charge to
individuals and organization involved in conflict who wish to preserve their
respective relationships. Interested? Give us a call: (410) 219-2873.
District Court Mediation Program
The Center for Conflict Resolution in partnership with the
District court system of Wicomico County have started a pilot program in which
the Center provides mediation services as a alternative to traditional court
proceedings. Currently the program is run on a referral basis, with the
referrals coming directly from the Wicomico District Court system. For more
information contact either us at the Center for Conflict Resolution or the
Periodically the Center is
offers the mediation skills trainings.
The Center for Conflict Resolution works closely with the Maryland
Association of Community Mediation Centers to provide various mediation skills
trainings throughout the year. In the past we have been able to provide
both basic mediation skills training (which is a 45 hour course) and parenting
plan mediation skills trainings (which is a 40 hour training)
Some examples of available Conflict Resolution Workshops
*for more information or to discuss your particular
training needs, contact Michele Ennis-Benn at
- Understanding Conflict: Conflict Style Analysis (45 min).
Discover how your approach to conflict, or conflict style, affect your job
performance. By understanding and expanding on these styles, you can improve
the way you accomplish goals individually and within work groups.
- Understanding Conflict: Anger Management (45 min).
Anger...repress it or express it? Neither! Learn the middle way: understand
it! Discover what triggers you anger and how to manage your reactions to it.
- Understanding Conflict: Identifying Interests and Needs
(40 min). Understanding how to resolve a conflict begins with identifying
the source of the conflict. Participants will identify feelings and
interests beneath positional statements.
Community Mediation Brochure
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